All reservations must be accompanied by a valid credit card guaranteed. For special events, a mandatory deposit required, which is not recoverable. Accepted credit cards are Visa, MasterCard, Eurocard, Maestro, EC-Electronic Cash.
Free cancellations are up to 1 day (24 hours) before the arrival date. Otherwise, a cancellation fee of 100 percent of the first night. Failure arrival, a fee of 100 percent of the first night.
During fairs / exhibitions / high season, you can cancel at least 28 days before the arrival date allowed for a cancellation fee of 100 percent. Not arrival: Not arrival, a fee of 100 percent. Cancellations must be made in writing, by mail / fax, are made in order to avoid additional costs. Reservations subject to our written promise!